Shipping Policy

Last updated: 3 July 2026

Processing Time
All orders are processed within 2–4 business days (excluding weekends and public holidays). During periods of high demand, processing may take slightly longer. If there is a significant delay, we will contact you by email.

Shipping Times
Estimated delivery times after dispatch are:

Western Europe: 7–12 business days
Rest of Europe: 10–15 business days
Other international destinations: Delivery times vary depending on the destination.

Please note that these are estimated delivery times only and are not guaranteed. Delays caused by customs clearance, local postal services or circumstances beyond our control may occur.

Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address and the items in your order. Any free shipping promotions will be clearly displayed on our website.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment.

Customs, Duties and Taxes
For international orders outside the applicable customs area, import duties, taxes or customs charges may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Multiple Shipments
If your order contains more than one item, products may be shipped separately from different fulfilment centres. As a result, they may arrive at different times.

Lost or Delayed Orders
If your order has not arrived within the estimated delivery period, or your tracking information has not been updated for an extended period, please contact us. We will work with the shipping carrier to investigate the issue.

Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. Barouva cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Contact Us
If you have any questions regarding shipping or your order, please contact us at: Email: support@barouva.com